Flood Recovery Resources
***ANYONE who experienced flood damage should contact their insurance company.***
This should be the first course of action, regardless of if they have flood coverage or not. Please also submit a Flood Damage Report to Big Red 311 for data collection purposes. Use the SeeClickFix app on your smartphone to simplify the process of adding images to your submission.
Help Us Assess Flood Damage
Your input is invaluable in helping us understand the scope of the damage and secure the necessary resources for our community's recovery.
Please remember that this reporting is for data collection purposes only and will assist us in better serving our community during this challenging time. Your reports will enable us to assess the scale of the issue, plan effective recovery measures and secure necessary resources.
Reporting flood damage is a simple process:
For the Big Red 311 Mobile App:
1. Download and open the SeeClickFix app on your mobile device.
2. Select the 'Flood Damage Reporting' category.
3. Share the details of the damage you have incurred.
For the Big Red 311 Website:
1. Visit Big Red 311
2. Select the 'Flood Damage Reporting' category.
3. Provide information about your flood damage.
| Department | Phone Number |
|---|---|
| Emergencies | 911 |
| Non-Emergency Public Safety | 508-695-1212 |
| Town Hall | 508-699-0100 |
| Animal Control | 508-699-0128 |
| Building Department | 508-699-0100 ext. 2527 |
| Department of Public Works | 508-695-9621 |
| Health Department | 508-699-0100 ext. 2560 |
| North Attleboro Electric Department | 508-643-6300 |
| Senior Center | 508-699-0100 ext. 2636 |
| Solid Waste | 508-699-0100 ext. 6537 |
Please check back often as more information will be added
Crisis Clean Up Hotline: 978-219-6107
The hotline will be open through September 29. Residents can call if they need help cleaning up after the recent storms on 9/11
Clean-Up Kits
None available at this time
Massachusetts 2023 Flood Recovery Resources
North Attleboro Storm Debris Disposal Site
- Tuesday, September 19 - Saturday, September 23
- 230 Mendon Road (The Courtois Site, located across from Longview Drive)
- Hours 8:00 AM - 3:00 PM
Please note that this cleanup effort is exclusively for North Attleboro residents. To gain entry, kindly bring your North Attleboro ID with your address. No Contractors. Residents who have hired contractors to handle the cleanup, they must responsibly dispose of the materials elsewhere. This site is reserved for residents' use.
Accepted Debris:
Only storm debris damaged between September 9th and 16th will be accepted. Residents are responsible for bringing debris to the site and segregating it into separate containers.
Items NOT Accepted:
- Tires
- Batteries
- Leaves, Wood, or Yard Waste
- Brick or Concrete
- Asphalt or Asphalt Shingles
- Household Hazardous Waste
- Paints or Oils
- Asbestos
- Light Bulbs
Items Must be Segregated in the Following Separate containers:
- Construction Debris
- Municipal Solid Waste (Bag all food products)
- White Goods/Metal
- Mattresses/Box Springs
- Freon Bearing Appliances
- E-waste, Electronics, TV's
Important Notes:
If containers reach their capacity, the site may close early. We appreciate your understanding.
We kindly ask everyone to be respectful. Residents who raise their voices or display aggressive behavior towards our staff will be requested to leave the site.
Household Hazardous Waste Collection Day
For residents who were affected by the storms. This is for North Attleboro Residents only and they must a North Attleboro ID with address
- Thursday, September 21, 2023
- 4:00 PM to 7:00 PM
- DPW Garage, 240 Smith Street
Accepted Items: Residential waste only.
- Poisons and Pesticides
- Herbicides and Fertilizers
- Kerosene and Other Waste Fuels
- Oil-Based Paints
- Oven, Toilet Bowl and Drain Cleaners
- Paint Strippers
- Turpentine and Solvents
- Swimming Pool Chemicals
- Photographic Chemicals
- Antifreeze and Motor Oil
- Auto Batteries
Not Accepted:
- Latex Paint
- Paint that cleans up with water
- Smoke Detectors
- Explosives; Ammunition
- Fireworks
- Radioactive Waste
- Biohazardous Waste
- Pathological Waste
- Gas Cylinders
- Commercial or Industrial Wastes
Library
- Printing, Copying, Scanning and Faxing Services available
Sand Bags
- Sand and bags are available at the DPW Garage located at 240 Smith St. You may have to fill your own bags. Available anytime.
Seniors
- Seniors 60 and over can contact the Senior Center at 508-699-0100 ext. 2636 if they are in need of any assistance ( Meals on Wheels may be provided)
- Seniors needing assistance in filling out forms, filing claims, and other paperwork may contact Julia Wheatley, Outreach Worker at 508-699-0121.
Team Rubicon
- The Town of North Attleboro has partnered with Team Rubicon, a dedicated veteran-led humanitarian organization known for their disaster relief efforts worldwide.
- Team Rubicon has a remarkable track record of deploying thousands of volunteers to support communities in the aftermath of disasters and crises. Considering the unexpected challenges our Town has faced, they have generously stepped in to aid those most vulnerable among us.
- Team Rubicon's services are being provided free of charge to our residents. This means that if you or someone you know has been impacted by the flooding, you can rely on Team Rubicon for assistance without any cost.
- Please see the news announcement or visit Team Rubicon's webpage for more information
YMCA Hurley Branch (300 Elmwood Ave, North Attleboro)
- Anyone can come in and use the showers and charge their devices
- YMCA Community Resource Guide (PDF)
- Stay away from downed utility wires. Always assume a downed power line is live. Electrocution is also a serious danger in floods as electrical currents can travel through water.
- "Turn Around, Don’t Drown!” - Don’t drive through flooded roads. Do not drive around barricades.
- Stay out of damaged buildings and away from affected areas or roads until authorities deem them safe.
- If your power is out, report outages to your utility company and follow power outage safety tips.
- Look before you step. Debris, including broken bottles and nails can cover the ground and floors after a flood. Mud covered floors and stairs can be slippery.
- Throw away food (including canned items) that has come in contact with floodwaters. Don’t eat food from flooded gardens. Throw away any refrigerated food that was not kept at temperatures above 40°F for more than two hours or that has an unusual odor, color, or texture.
- Call 9-1-1 to report emergencies, including downed power lines and gas leaks.
- Stay away from downed utility wires. Always assume a downed power line is live.
- Check your home for damage:
- Never touch electrical equipment while you are wet or standing in water. Consider hiring a qualified electrician to assess damage to electrical systems.
- Have damaged septic tanks or leaching systems repaired as soon as possible to reduce potential health hazards.
- If your home or property is damaged, take photos or videos to document your damage, and contact your insurance company.
- Avoid entering moving or standing floodwaters. Floodwater and mud may be contaminated by oil, gasoline, or raw sewage.
- Clean and disinfect anything that got wet. Take precautions. Wear appropriate protective equipment such as gloves, safety glasses, and face masks.
- Flooded floors and walls should be washed with a solution of two capfuls of household bleach for each gallon of water.
- Carpeting, mattresses, and upholstered furniture should be disposed of or disinfected by a professional cleaner.
- Remove and replace any drywall or other paneling that has been underwater. Use a moisture meter to make sure that wooden studs and framing are dry before replacing the drywall. Mold growth in hidden places is a significant health hazard.
- Consider using professional cleaning and repair services before attempting to repair flood-damaged property.
- Before and After a Flood (Floodsmart.gov)
- Dealing with a Spill/Contamination at Your Home or Business (MassDEP PDF)
- Flood Assistance and Insurance Information (Mass.gov)
- Flood Safety Tips (Mass,gov)
- Homeowner's and Renter's Guide to Mold Cleanup after Disasters (EPA.gov)
- Is My Flood Damage Covered? (Mass.gov)
- Private Wells Inundated by Flooding (Mass.gov)
- Starting Your Recovery After a Flood (FEMA)
- Staying Safe After a Flood (Ready.gov)
- Storm Fact Sheet (Flooding Tips - Department of Public Health) (Mass.gov)
ANYONE who experienced flood damage should contact their insurance company. This should be the first course of action, regardless of if you have flood coverage or not.
Other steps that should be taken:
- Document your flood damage
- Begin cleanup and documentation immediately after a flood to prevent the growth and spread of mold